How a Protein Brand Unlocked +15–20% Growth

Usage intelligence revealed the hidden Say–Do gap limiting consumption

CASE STUDY
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Consumers may be buying products regularly. That doesn’t mean they’re using them regularly.

Protein consumers consistently claimed they used their protein powder daily.  

But tracking usage passively with sensors revealed a meaningful gap between claimed behavior and real-world routines. Not because consumers didn’t value the product. But because real life disrupts even the best intentions.

This Say–Do gap uncovered a clear growth opportunity hiding inside existing users – not through acquiring more customers, but through increasing real usage frequency. 

In this case study, see how the brand identified the gap and unlocked +15–20% incremental growth. 

You’ll learn:

  • Where claimed usage diverges from real behavior
  • Why routine disruptions create hidden growth gaps
  • How usage intelligence reveals opportunities traditional research misses 

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