Your Challenge: Improve customer experience by developing faster consumer insights across the world or across the street with the same ease.
QualSights’ Solution: Quickly capture and analyze consumer perspectives across geographies and cultures. Visualize their journey holistically from point of purchase, to opening or setting up a product, to consumption and usage. Observe consumers and research participants LIVE, interact with them remotely in real time and get a more comprehensive view into customer experience, satisfaction and more. QualSights’ platform can also help you enhance traditional in-person research methods by broadcasting them live to remote teams, allowing broader participation and immediate feedback. Use QualSights for significantly faster time to insight and to get richer data at greater scale.
Customer Journey Mapping
Voice of Customer