- Remotely interact with participants and ask probing questions in real time
- Record video without time or length limits to ensure you get exactly what you need
- Conduct research with participants using a smartphone, smart glasses, or a 360° camera
- Automatically generate audio transcripts, machine text/speech translation, relevant keywords and topics, brand/entity spotting, sentiment and emotion analysis, video object/scene recognition, and more
- Find the moments that matter fast and generate insights more quickly
Types of Brands We Work With
Consumer Packaged Goods (CPG) companies use QualSights for shopper insights, customer experience research, and ethnographies. With QualSights you have unprecedented remote access to your customers and research participants, enabling you to interact, probe, and dig deeper to get the fastest possible insights and results.
Companies in durable goods industries use QualSights’ to gain insight into the purchasing habits of customers and greater understanding of customer experience and customer journeys. From shopper interviews to diary studies and ethnographies, QualSights enables you to build a more complete and accurate profile of customers.
Retail and Brick-and-Mortar
Conducting market research, gaining insight into the customer/shopper experience, understanding how employees interact with customers, and more can be accomplished with QualSights. Retailers and Brick-and-Mortar locations of any kind including big box, specialty, department and grocery stores, quick service restaurants and consumer banks use QualSights to conduct remote and in-person fieldwork that results in faster, deeper customer/shopper insights.
With QualSights, you can analyze patient journeys, interview physicians, go on virtual tag-alongs and conduct patient ethnographies. Our platform can also be used to test out medical exhibits at conferences, and interact with physicians and patients in real time, whether remote or in person.
Hotels, resorts, airlines, airports, and other companies/organizations in the travel industry use QualSights to get quick, in-the-moment insights into customer experience and for more extensive research studies around customer satisfaction and experience. Through live mobile video, you can interact in real time with customers whether remotely or as an enhancement to in-person work. Understand customer’ point of view the moment they arrive at your destination or utilize your service.
Industrial companies use QualSights to conduct jobsite inspections, field surveys, review how equipment is being used and interview employees. With QualSights’ platform, many features can be used with a smartphone or smart glasses. Gaining a better understanding of industrial worksites has never been easier.