{"id":1170,"date":"2023-10-26T18:50:57","date_gmt":"2023-10-26T18:50:57","guid":{"rendered":"https:\/\/www.qualsights.com\/post\/?p=1170"},"modified":"2024-07-18T13:27:58","modified_gmt":"2024-07-18T13:27:58","slug":"consumer-sensory-insights-unlocking-consumer-preferences-with-sensory-testing","status":"publish","type":"post","link":"https:\/\/www.qualsights.com\/post\/consumer-sensory-insights-unlocking-consumer-preferences-with-sensory-testing","title":{"rendered":"Consumer Sensory Insights: Unlocking Consumer Preferences With Sensory Testing"},"content":{"rendered":"\n<p style=\"font-size:18px\">Have you tried the barbeque Payday bar? How about Frito-Lay\u2019s biscuits and gravy potato chips? Or the \u201cVeltini,\u201d a martini made with Velveeta-infused vodka?<\/p>\n\n\n\n<p style=\"font-size:18px\">These off-the-wall combinations made headlines for their creators. But how do you know whether a consumer packaged goods (CPG) product will sell? Your innovation team might love it, but will consumers?<\/p>\n\n\n\n<p style=\"font-size:18px\">You can find out by running consumer sensory tests.<\/p>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#fe9800\"><strong>What Is Consumer Sensory Testing?<\/strong><\/h2>\n\n\n\n<p style=\"font-size:18px\">Consumer sensory testing is a research approach that asks consumers to rate and describe products based on how they look, feel, taste, or smell. Qualitative sensory testing enables CPG companies to assess a product\u2019s:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Appearance. <\/strong>Is an energy bar a warm chocolatey brown or does it look like something you\u2019d avoid stepping in? Is a \u201cbite-sized\u201d snack too large or too small?<\/li>\n\n\n\n<li><strong>Smell.<\/strong> Does a detergent have a light floral scent or is it overpowering or cloying? Does a frozen meal smell delicious or does it evoke memories of the school cafeteria?<\/li>\n\n\n\n<li><strong>Taste.<\/strong> For foods and beverages, how spicy is too spicy? How sweet is too sweet?<\/li>\n\n\n\n<li><strong>Texture.<\/strong> Is a cookie delightfully crunchy or too hard to bite into? Is a drink pleasantly fizzy or painfully so?<\/li>\n\n\n\n<li><strong>Overall feel.<\/strong> Is a roll of paper towels soft or scratchy? Does a spray-on sunscreen dry easily or does it leave a sticky residue?<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:18px\">While consumer sensory testing is frequently applied in the food and beverage context, it\u2019s also useful for other CPG products, as you may have noticed in the examples above.<\/p>\n\n\n\n<p style=\"font-size:18px\">But aren\u2019t research teams capable of evaluating whether a product smells or looks good? Why do companies need to involve consumers?<\/p>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#fe9800\"><strong>Why Sensory Research Is Important for the CPG Industry<\/strong><\/h2>\n\n\n\n<p style=\"font-size:18px\">Many CPG companies\u2014especially those that produce foods and beverages\u2014already use expert sensory testing in their quality assurance and quality control processes. Expert sensory research may be used to evaluate the shelf life of a packaged food or assess whether a product has an off flavor.<\/p>\n\n\n\n<p style=\"font-size:18px\">Consumer sensory research has a different purpose. It\u2019s not about measuring products against established standards; it\u2019s about discovering what resonates with average consumers.<\/p>\n\n\n\n<p style=\"font-size:18px\">Consumer sensory testing is useful in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Modifying existing CPG products.<\/strong> Can a company change its formulation to use lower-cost or more readily available ingredients\u2014without sacrificing the product\u2019s quality or consumers\u2019 current expectations?<\/li>\n\n\n\n<li><strong>Innovating and developing new products. <\/strong>Will consumers enjoy a different scent of shampoo or a different flavor of coffee?<\/li>\n\n\n\n<li><strong>Designing packaging. <\/strong>What type of package will best preserve a scented product\u2019s aroma, while allowing shoppers to test it in the store?<\/li>\n\n\n\n<li><strong>Creating effective marketing campaigns. <\/strong>How should a company pitch its products so consumers know what they\u2019re buying?<\/li>\n\n\n\n<li><strong>Expanding markets.<\/strong> How can a company <a href=\"https:\/\/www.qualsights.com\/post\/navigating-global-markets-the-importance-of-cross-cultural-market-research\">translate its products to different geographic markets<\/a> or appeal to different audiences?<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:18px\">Best of all, consumer sensory testing is easy to implement.<\/p>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" style=\"color:#fe9800\"><strong>How to Unlock Meaningful Consumer Sensory Insights<\/strong><\/h1>\n\n\n\n<p style=\"font-size:18px\">Get the most out of your consumer sensory testing with these three helpful tips.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><em>Use mobile video technology to see and hear consumers\u2019 genuine reactions.<\/em> Body language is tremendously important for interpreting sensory perceptions. When you connect with test subjects via video, you can see their fleeting initial expressions and their subconscious physical reactions to a product. Plus, video allows consumers to explain their experiences in their own words.<\/li>\n\n\n\n<li><em>Gather <\/em><a href=\"https:\/\/www.qualsights.com\/post\/want-more-powerful-insights-try-mixed-methodology-research\"><em>both quantitative and qualitative data<\/em><\/a><em>.<\/em> In addition to <a href=\"https:\/\/www.qualsights.com\/mobile-qualitative-platform\">qualitative sensory testing data about consumer preferences and motivations<\/a>, be sure to collect quantitative data about how often people use products and how much they use at a time. That doesn\u2019t have to be time-consuming or difficult for researchers or consumers; <a href=\"https:\/\/www.qualsights.com\/post\/how-ihuts-can-drive-better-rd-marketing-and-innovation\">modern technology enables in-home usage tests (IHUTs) with passive data collection<\/a>.<\/li>\n\n\n\n<li><em>Test products where consumers will use them.<\/em> If you\u2019ve primarily used traditional market research approaches, you might be accustomed to bringing consumers into an office to test products. But <a href=\"https:\/\/www.qualsights.com\/post\/bridging-the-say-do-gap-in-market-research\">modern technology frees you from those constraints<\/a>. Mobile technology lets you communicate with consumers as they shop for and use products\u2014at any time of day and in their natural environment\u2014which gives you much more accurate information.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#fe9800\"><strong>Modern Technologies Are the Key to Effective Consumer Sensory Testing<\/strong><\/h2>\n\n\n\n<p style=\"font-size:18px\">When you want to find out how consumers experience your products, turn to QualSights. We enable personal connections with consumers\u2014wherever and whenever they shop for and use products\u2014through our <a href=\"https:\/\/www.qualsights.com\/mobile-qualitative-platform\">mobile qualitative insights platform<\/a>. We back that up with accurate and precise quantitative data from our connected <a href=\"https:\/\/www.qualsights.com\/in-home-usage-test\" title=\"\">product consumption intelligence coasters<\/a>, which <a href=\"https:\/\/www.qualsights.com\/post\/how-passive-data-drives-better-cpg-research-insights\">passively measure product usage around the clock<\/a>.<\/p>\n\n\n\n<p style=\"font-size:18px\">Ready to unlock powerful, authentic consumer sensory insights? <a href=\"https:\/\/www.qualsights.com\/contact-us\">Contact us<\/a> to set up a demonstration.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you tried the barbeque Payday bar? How about Frito-Lay\u2019s biscuits and gravy potato chips? Or the \u201cVeltini,\u201d a martini&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1177,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[4],"tags":[13],"class_list":["post-1170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-research-industry-insights"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/posts\/1170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/comments?post=1170"}],"version-history":[{"count":6,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/posts\/1170\/revisions"}],"predecessor-version":[{"id":1572,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/posts\/1170\/revisions\/1572"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/media\/1177"}],"wp:attachment":[{"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/media?parent=1170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/categories?post=1170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qualsights.com\/post\/wp-json\/wp\/v2\/tags?post=1170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}